The Topcon Total Care for One Year is an annual subscription fee that provides online training resources, direct technical support and personal assistance on how to use Topcon products. Developed for Topcon dealers and end users, this web portal gives unlimited access to Topcon University.
Topcon University Online is a comprehensive training resource with more than 300 training videos and presentations from expert instructors. It also includes more than 4,800 user manuals and "How To" guides. The TotalCare website allows surveyors and construction professionals to take advantage of this feature, as well as provide specific updates based on the products you register.
Direct Customer Care
For fast and personalized service from Topcon dealers, Total Care has a product registration system. When you have questions or other concerns about a product, a ticket is assigned to you and the interface delivers it directly to support agents, giving you the highest level of priority. You will also receive reminders of firmware upgrades, new software availability and sales on surveying equipment.
Enahnced Product Knowledge
Aside from live instructor-led webinars and pre-recorded training library, the Topcon TotalCare website also offers updated product information. This gives access to product pages, associated products and detailed specifications, allowing you to make informed choices on your next purchase.